September 15, 2015

PAST PROJECTS

Unleashed in the City – Change Management Consultant

Unleashed is a rapidly scaling young business in the heart of Toronto’s Trinity Bellwood’s neighbourhood. It has been my pleasure to lend my support as they strengthen their foundation while they continue to deliver the unparalleled customer service that has brought them this far. Tasks include:

  • Recruitment, on boarding and employee transitions
  • Development and implementation of a new CRM system (Salesforce)
  • Design and development of new website
  • Refreshing pricing structures and client membership options
  • Strengthening internal communications structures
  • Focus on improving efficiency by streamlining client booking, billing, and staff scheduling.

 

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